Privacy Policy
This Privacy
Policy sets out the data processing practices carried out through the use of
the Internet and any other electronic communication networks by Vision Fitness,
as well as describing the types of personal information that we may collect
about you and the purposes for which we use this information. By visiting
Vision Fitness Girton, contacting Vision Fitness Girton by the phone, or
visiting our online website, you are accepting and consenting to the practices
described in this Privacy Policy.
Personal
information collected about our gym users
We collect
personal information from our gym users through various means. This personal
information may include the following: your name, date of birth, contact
information, preferred communication methods, training aspirations, company
name (in the case of a corporate membership), bank details and credit card
details.
We also collect
the following information:
Sensitive Information:
The term “sensitive information” in this context refers to information related
to your health. Whilst we do not generally collect sensitive information unless
it is volunteered by you, we do specifically collect health data to the extent
that it is required to assess your readiness for physical exercise. By
providing the sensitive information to us, you are consenting to our using it
in the manner set out in this Policy.
Photographs and
Identification: In the interests of security and the prevention of crime, we
may take a digital photograph of each Vision Fitness member or guest. Each
guest may also be required to provide a form of identification for verification
and security purposes. By providing the digital photograph and/or form of
identification to us, you are consenting to our using it in the manner set out
in this Policy.
The above
information may be used for the following purposes:
• To carry out our
obligations arising from any membership agreement, and to provide you with the
information and products or services you request. These may include the
facilitation of class bookings and the provision of services to us by our
agreed third party providers;
• To process
payments and maintain accounts and records and to maintain membership records;
• To improve our
platform, prevent or detect fraud or abuses of our website and enable third
parties to carry out technical, logistical, research or other functions on our
behalf;
• To send you
newsletters and promotions and to conduct surveys, prize draws, competitions
and other promotions via email, telephone or post;
• To provide you,
with information about goods or services we feel may interest you. Other than
as set out in this Privacy Policy we will not share your personal information
with third parties for marketing or any other purposes without your consent,
unless we are required to do so by law; and
• To notify you
about changes to our services, terms and conditions, and gym rules.
Personal
information collected by visitors to our website or otherwise
When visiting our
website contacting us by post, telephone or email, we may collect, store and
use certain personal information that you disclose to us. This includes details
such as your name, contact number, address and email as well as traffic data, location
data, web logs, communication data and resources that you access, whether this
is required for our own billing purposes or otherwise. If you contact us, we
may keep a record of that correspondence.
We collect this
information through different means and use these to help us improve our
services based on the feedback provided. Examples of these are as follows.
• If you provide
personal information as a means of communicating with us.
• If you enter a
competition or promotion we may ask for specific information, for example your
name and Email Address.
• We will collect
information about your tastes and preferences, both when you tell us and by
analysis of customer traffic, including using “cookies”.
• If you provide
your information to Vision Fitness to make a comment about our services or
website.
• To process your
job application if you apply for employment at Vision Fitness
Data Capture
Information
We adhere to
strict security procedures covering the storage of your information in order to
prevent unauthorised access and to comply with the terms of the Data Protection
Act 1998. We may ask for proof of identity or for other personal information
before we can process any enquiry further.
Marketing
Please note that
your information may be used to send you details of products or services we
offer and have identified as likely to be of interest to you. This will be in
accordance with the preferences that you indicated when you completed your
initial application form or any document completed in the gym. Opt-out options
are detailed within the ‘Clubright’ app signing up process.
Disclosures
Information about
our gym users is an important part to our business and we do not sell it to
others. Vision Fitness shares member information only as described in this Privacy
Policy.
We have business
partners and employ other companies and individuals to perform certain
functions on our behalf. Examples include sending postal mail and e-mail,
analysing data, providing marketing assistance and providing direct debit
collection assistance. Third party service providers have access to personal
information needed to perform their functions, but will not use it for other
purposes. Additionally, they must process the personal information in
accordance with this Privacy Policy and as permitted by the UK’s Data
Protection Act 1998 (as amended). We will only disclose personal information to
reputable companies and suppliers we engage to process data on our behalf.
We release account
and other personal information to third parties when we believe release is
appropriate to comply with the law; enforce or apply our membership or other
agreements; or protect the rights, property or safety of Vision Fitness or
others. This includes exchanging information with other companies and
organisations for fraud protection and credit risk reduction. This does not
include selling, sharing or otherwise disclosing personally identifiable
information from members for commercial purposes in a way that is contrary to
the commitments made in this Privacy Policy.
If the personal
information you provide us is sensitive personal data within the meaning of the
Data Protection Act 1998, such information, will only be disclosed with your
full consent.
Other Websites
Our website may
contain links to other websites that are outside our control and are not
covered by this Privacy Policy. If you access other sites using the links
provided, the operators of these sites may collect information from you that
will be used by them in accordance with their privacy policy, which may differ
from ours.
Use of Cookies
A cookie is a
small piece of information sent by a web server to a web browser, which enables
the server to collect information from the browser. Find out more about cookies
on https://ico.org.uk/for-the-public/online/cookies/
We use cookies to
identify you when you visit this website and to keep track of your browsing
patterns and build up a demographic profile.
Our use of cookies
also allows registered users to be presented with a personalised version of the
site, carry out transactions and have access to information about their
account.
Most browsers will
allow you to turn off cookies. If you want to know how to do this please look
at the menu on your browser, or look at the instruction on https://ico.org.uk/for-the-public/online/cookies/
Please note
however that turning off cookies may restrict your use of our website.
By continuing to
use this site you are agreeing to the use of cookies as detailed above.
Notices and
Revisions
If you have any
concern about privacy at Vision Fitness, please e-mail us a thorough
description and we will try to resolve the issue for you.
Our business
changes constantly and our Privacy Policy, Terms and Conditions and Gym Rules
will change also. We may e-mail periodic reminders of our notices and
conditions, unless you have instructed us not to, but you should check our
website frequently to see recent changes. Unless stated otherwise, our current
Privacy Policy applies to all information that we have about you and your
account. However, we stand behind the promises we make and will never
materially change our policies and practices to make them less protective of
member information collected in the past without the consent of affected
members.
Contact
If you have any
questions or comments regarding this Privacy Policy, or any requests for your
personal information, please do contact our member services team by means of
email to emsden7@gmail.com
Membership
Your membership
allows unlimited access to the Gym and it’s facilities during opening times.
All classes we offer. It also includes a complimentary fitness plan tailored to
your goals. Please contact us via email, phone or speaking to one of our
members of staff if you would like to book this in.
We politely ask
for you to instruct us with 1 months notice via email if you want to cancel
your membership. All our monthly memberships are no contract and come with no
joining fee. Depending on when you join in the month there may be a pro rata
payment needed and then the direct debit will process for 1st of each month.
Memberships are
set up via ‘Clubright’. If you get stuck in anyway please do let us know and we
will be more than happy to help.